If a club inactivates a member who is scheduled for auto-renewal, will the auto-renewal charge go th
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NO. When a member is inactivated, auto-renewal is also inactivated for that member.
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When will auto-renewal take place for a member?
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Auto-renewal is scheduled to occur 15 days prior to the member’s expiration date. This is AFTER the member has been sent two email communications advising of the pending auto-renewal transaction.
If a member does not choose the auto-renewal feature while joining or renewing a membership, but dec
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Given that auto-renewal is chosen during the membership payment process, the member would not be able to activate the auto-renewal feature until the next membership cycle/year.
Will a club have to address inactivation dates or anything similar for a golfer who is set up for au
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No. The program is set up so that, for example, a golfer who pays for membership on Oct. 15 will have a subscription end date of 365 days later on October 15. If that person then renews any time in their renewal window (starting 60 days prior to expiration, i.e.,…
If a member signs up for auto-renewal, but opts out via either the four or two-week emails, will the
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NO. The member should be listed as rollover OFF and will become inactive one day after the subscription end date passes.
